Privacy Policy

Effective Date: January 1, 2024

Concrete Pros Of Prosper (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at concreteprosofprosper.com or contact us through our online form.

Information We Collect

We collect personal information that you voluntarily provide through our contact form, including your full name, phone number, email address, community or neighborhood, the type of service you need, and a description of your project. We do not collect information passively through tracking pixels, advertising cookies, or similar surveillance technologies.

How We Use Your Information

The information you submit is used solely to respond to your service inquiry, prepare estimates, and communicate with you about your concrete project. We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Your information may be shared only with members of our internal team who need it to respond to your inquiry.

Cookies and Tracking

Our website does not use advertising or tracking cookies. We may use standard session cookies strictly necessary for website functionality. We may use Google Analytics with anonymized IP addresses to understand general website traffic patterns. Google Analytics does not collect personally identifiable information through our implementation.

Data Retention

We retain contact form submissions and related inquiry data for up to 12 months from the date of submission. After this period, your data is permanently deleted from our systems. If your inquiry results in a contracted project, relevant records may be retained longer as required for business and legal purposes.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To make such a request, please email us at info@concreteprosofprosper.com with the subject line “Privacy Request.” We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or review sites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, contact us at info@concreteprosofprosper.com or call (469) 535-9905.